Language: English / Spanish
Showing results for 
Search instead for 
Do you mean 

welcome to Sony's community site

Get involved! Whether you are here to ask or give help - we are happy you stopped by and look forward to seeing you in the future! Please watch our Welcome Video to get started.

VAIO - Upgrade, Backup, & Recovery

Reply
Tuning Up
Posts: 1
Registered: ‎10-20-2013

rescue data stuck

Running rescue data on my laptop VPCEA22EN is stuck and estimated time increases. does this mean the data cannot be rescued? How to proceed?

Moderator
Posts: 1,135
Registered: ‎04-03-2013

Re: rescue data stuck

Swizica,

 

It's possible that there's something else that might be causing the issue.  If it froze try to do a "custom" data rescue where you can select which folder/files to back up instead.  If it stuck/freez with the HDD LED indicator continously lit then it might be possible that you have a bad hard drive and it cannot read the data.  You can also try backing up your data in safe mode (if accessible) or with a linux live-cd also..