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Specialist
Posts: 28
Registered: ‎03-19-2014
Message 1 of 3 (613 Views)
Accepted Solution

restore vaio VPCSA2CFX (windows 7) to factory settings without windows CD from BIOS

hi,

 

I have a VPCSA2CFX laptop with Windows 7 Home premium. I do not have a windows CD for the same.

I suddenly lost my Ethernet connection on my computer, however, the wireless connection still works. I started getting the yellow exclamation on the network connection.

I have another computer that is working on the same ethernet connection through the same modem and router, so I know there is no problem with the network.

I have also downloaded the device driver again on my laptop and double-checked to make sure all the drivers are updated.

I have also checked the TCP/IP properties and it is set to dynamic. I did some google searches to fix the problem and even ran the ipconfigall/renew, dnsflush,refresh, etc. and that did not help either.

So, it seems like my only solution is to restore the computer to factory settings (as system restore has not helped either).

 

When I tried hitting F8 upon starting Windows, it took me to Vaio Care, and that is not restoring the sytem to factory settings.

 

So, I pressed F2 on start up and it took me to the BIOS screen, but I don't know what to do there. Can you please let me know how I can restore my computer to factory settings without a CD.

 

I'd appreciate your earliest help with instructions.

Thanks.

 

Moderator
Posts: 3,016
Registered: ‎01-16-2015
Message 2 of 3 (518 Views)

Re: restore vaio VPCSA2CFX (windows 7) to factory settings without windows CD from BIOS

Hi Sony_battery

 

Welcome to Sony Community!

 

We're sorry to hear that you need to restore your computer. Please refer to this link to help you restore your laptop to factory setting, 

https://us.en.kb.sony.com/app/answers/detail/a_id/35585/c/65,66/kw/factory%20reset%20using%20f10

 

Regards,
Jen


Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

 

Specialist
Posts: 28
Registered: ‎03-19-2014
Message 3 of 3 (483 Views)

Re: restore vaio VPCSA2CFX (windows 7) to factory settings without windows CD from BIOS

Thanks Jen

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