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Enthusiast
Posts: 2
Registered: ‎07-17-2017
Message 1 of 3 (1,784 Views)
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Backlit Keyboard on sony Vaio SVE171390X in Windows 10

How do I re-install the software needed to control my backlit keyboard on my Sony Vaio SVE171390X in windows 10......?

 

I am either not getting it to work at all, or an error telling me there is a newer version of something installed.

 

Very confused!

Moderator
Posts: 3,358
Registered: ‎01-16-2015
Message 2 of 3 (1,707 Views)

Re: Backlit Keyboard on sony Vaio SVE171390X in Windows 10

Hi HeatherGirl,

 

Welcome to Sony Community! 

 

Have you already installed the VAIO Control Center Update for Windows 10? If yes but the keyboard backlit is still not working then follow the steps provided below:

 

METHOD 1:

Follow these steps and try to run the Hardware troubleshooter:

  1. Press Windows key + X on the keyboard.
  2. Click on Control panel.
  3. Type Troubleshooting in the Control panel search box.
  4. Click on Troubleshooting and click on View all.
  5. Click on Hardware and Devices troubleshooter and follow the on-screen instructions.

 

METHOD 2:

 

1. Press the START button.

2. Click on Control panel.

3. Click Windows Mobility Center then look for Keyboard Brightness

4. Choose your preferred setting. 

 

Regards,
Jen
 
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

 

 

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Enthusiast
Posts: 2
Registered: ‎07-17-2017
Message 3 of 3 (1,705 Views)

Re: Backlit Keyboard on sony Vaio SVE171390X in Windows 10

My issue was getting it installed.  So I had no of the things your saying to use.  But I got it installed after trial and error.

 

It just seemed if you try to install it with windows 10 stuff on the site, all you get is "upgrades" to things and when you use those it says you do not have any program installed to upgrade.........

 

So it is very confusing process.

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