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Enthusiast
Posts: 2
Registered: ‎06-15-2017
Message 1 of 3 (1,671 Views)
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Battery level can not be charged above 80% - Vaio laptop SVE14A2M1E

Got this laptop from a friend and set it up by myself without using any sony recovery software. it has a absolutely clean windows 10 home installation and the battery doesn't charge above 80%.

Google told me I need to install Sony specific software - in this case the control center sw. I tried to install latest control center version from here and failed at installation - it just shows message, that

 

a newer version is already installed on this computer. installation will be aborted

 

Man Indifferent

 

 

So, my target is to get the battery fully loaded to 100%, best-case by installing any sw which let me put the right settings.

Another question would be, if a new battery would solve this also?

 

Thank you in advance guys for any ideas! Robot Happy

Moderator
Posts: 3,352
Registered: ‎01-16-2015
Message 2 of 3 (1,613 Views)

Re: Battery level can not be charged above 80% - Vaio laptop SVE14A2M1E

Hi B3nch,

 

Welcome to Sony Community!

 

We're sorry to hear that you're having issues with the laptop.  We suggest that you troubleshoot first the issue to verify if this is a hardware or a software related issue. We highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/ to assist you with this issue. 

 
Regards,
Jen
 
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Enthusiast
Posts: 2
Registered: ‎06-15-2017
Message 3 of 3 (1,460 Views)

Re: Battery level can not be charged above 80% - Vaio laptop SVE14A2M1E

[ Edited ]

hi,

thanks for responding to my request, but I don't want to bother sony support with this issue.

 

I fixed by getting a new battery. Now Battery will be charged up to 100%.

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