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Rookie
Posts: 2
Registered: ‎06-22-2017
Message 1 of 3 (219 Views)

Can't boot from password reset disk

I forgot the login password of my VAIO laptop. Then I burned a password reset disk with USB drive. I installed the disk on VAIO laptop and set USB device as the first boot device but it won't work. i got a black screen. Please help
Moderator
Posts: 3,214
Registered: ‎01-16-2015
Message 2 of 3 (139 Views)

Re: Can't boot from password reset disk

Hi Gibbs3321,,

 

Welcome to Sony Community!

 

We're sorry to hear that your USB recovery media didn't work. May we know what is the model number of your laptop? Kindly check the link below for the correct way to reformat your laptop using a media recovery kit. 

 

https://us.en.kb.sony.com/app/answers/detail/a_id/44420/c/65,66/kw/How%20to%20perform%20a%20System%2...

 

Regards,

Jen

 

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

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Rookie
Posts: 1
Registered: ‎07-07-2017
Message 3 of 3 (53 Views)

Re: Can't boot from password reset disk

[ Edited ]

Can't boot from password reset disk , it doesn't matter ,last week, I forgot windows 7 login password , in the end ,i recover Windows 7 password back without disk 

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