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Enthusiast
Posts: 4
Registered: ‎01-08-2017
Message 1 of 2 (2,009 Views)
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MİCROPHONE

hı...ı have SVF15416STW model..When ı update my vaio win 8.1 to win 10,microphone dont work..try everthing check all setting but not..have can ı solved?

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Moderator
Posts: 3,459
Registered: ‎01-16-2015
Message 2 of 2 (1,950 Views)

Re: MİCROPHONE

[ Edited ]

Hi Bay_bekil,

 

Welcome to Sony Community!

 

We're sorry to hear about this. The SVF15416STW is a non-US model thus we have limited information about this model. Please make sure that this model is compatible with Windows 10 operating system. If it does, check weather there is a new driver for the microphone. If the unit is not compatible Windows 10 then more likely it is the limitation of the system. You may visit this link for more details, http://www.sony-europe.com/.

 

We highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/ to assist you with this issue.

Regards,
Jen

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