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Enthusiast
Posts: 4
Registered: ‎07-10-2017
Message 1 of 7 (877 Views)

Model Number SVE1511FXS suddenly wireless turns off amd will not come back on. Running the Windows 10 upgrade

I was working on my laptop with no issue this am. Suddenly the wireless quit working. Noticed it was off (no manual switch) and went into settings to turn it on. I'd slide the button over, but it would not change anything. Once of close the settings window and reopen, it would be in the off position again. 

Please help!!

Moderator
Posts: 3,307
Registered: ‎01-16-2015
Message 2 of 7 (819 Views)

Re: Model Number SVE1511FXS suddenly wireless turns off amd will not come back on. Running the Windows 10 upgrade

Hi Rcrain17,

 

Welcome to Sony Community!

 

We apologize for the inconvenience. The model SVE1511FXS is not recognized by our system, please verify the model number. You may check it on the VAIO Care app.

 

Regards,
Jen
 
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

 

Enthusiast
Posts: 4
Registered: ‎07-10-2017
Message 3 of 7 (817 Views)

Re: Model Number SVE1511FXS suddenly wireless turns off amd will not come back on. Running the Windows 10 upgrade

SVE151D11L.
Moderator
Posts: 3,307
Registered: ‎01-16-2015
Message 4 of 7 (812 Views)

Re: Model Number SVE1511FXS suddenly wireless turns off amd will not come back on. Running the Windows 10 upgrade

Hi Rcrain17,

 

It looks like the SVE1511FXS is incomplete, please double check it the model. You may go to VAIO Care app and click "About VAIO" on the list. 

 

Please see the image below. 

 

vaio care app1.jpg

 

The SVE151D11L is the chassis number of the laptop. 

 

 

Regards,
Jen
 
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

 

Enthusiast
Posts: 4
Registered: ‎07-10-2017
Message 5 of 7 (808 Views)

Re: Model Number SVE1511FXS suddenly wireless turns off amd will not come back on. Running the Windows 10 upgrade

It is listed as the model number.
Highlighted
Moderator
Posts: 4,512
Registered: ‎03-12-2015
Message 6 of 7 (735 Views)

Re: Model Number SVE1511FXS suddenly wireless turns off amd will not come back on. Running the Windows 10 upgrade

 

Hi, Rcrain17

 

You may also check the model name in BIOS or check the sticker on your computer: https://us.en.kb.sony.com/app/answers/detail/a_id/38141/. To isolate this wireless network issue, you may boot the unit in Safe Mode. Make sure to select Safe Mode with Networking in step 6. 

 

Hope that helps. 

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 

Enthusiast
Posts: 4
Registered: ‎07-10-2017
Message 7 of 7 (725 Views)

Re: Model Number SVE1511FXS suddenly wireless turns off amd will not come back on. Running the Windows 10 upgrade

I have the model number correct. I've had thos laptop for years and know what I'm talking about on a ****** model number. I have also corrected the issue without any assistance from thia forum.

This has been a phenomenal waste of time. Thank you all gor absolutely nothing.

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