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Rookie
Posts: 1
Registered: ‎03-29-2017
Message 1 of 2 (625 Views)

SVD13217PGB rear & front camera dont work correctly after upgrade to win 10 pro

i cant use my rear & front camera normally after upgrade to win 10 pro my vaio dou svd13217pgb the half of image is not ok in camera app , update camera drivers to latest version but that not solved yet what can i do my cameras works normally before windows upgrade!!

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Moderator
Posts: 3,308
Registered: ‎01-16-2015
Message 2 of 2 (562 Views)

Re: SVD13217PGB rear & front camera dont work correctly after upgrade to win 10 pro

[ Edited ]

Hi Mn1365,

 

Welcome to Sony Community! 

 

Are you getting an error message whenever you turn on the webcam? Please refer to this link to troubleshoot the webcam issue on your laptop. https://us.en.kb.sony.com/app/answers/detail/a_id/37718/kw/camera%20not%20working

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,
Jen


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