Skip to the end of navigation

Welcome to the Community!

VAIO - Windows 10

Showing results for 
Search instead for 
Do you mean 
Posts: 2
Registered: ‎10-22-2013
Message 1 of 2 (862 Views)

SVF15A13SN Audio and Hard disk problem



I am using Sony Vaio SVF15A13SNB for 3yrs

1) I had updated OS to Windows 10. My speakers aren't working properly, giving very much distortion, I had tried reinstalling audio drivers but of no use.

2) Recently while starting It is displaying S.M.A.R.T error for Harddisk, error code:5. there is a option to continue but, it is hanging after a while, could not able to do anything.

I had tried disk defragmenter but could not able to continue since it is hanging.

Please let me know how to troubleshoot these issues.




Posts: 4,666
Registered: ‎03-12-2015
Message 2 of 2 (748 Views)

Re: SVF15A13SN Audio and Hard disk problem


Hi, Venkataaditya


Thank you for considering Sony Community! 


Unfortunately, S.M.A.R.T is simply showing that there is a hardware issue on the hard drive of your unit. We highly recommend visiting the nearest Sony Authorized Service Center for best assistance. 


For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region Due to proximity, they are in a better position to respond to your questions or concerns.







If my post answers your question, please mark it as "Accept as Solution"


Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook