I have updated my VIO with device model SVE15113ENW to Windows 10 , after update , I am not able to use Blutooth Device.
I cannot find any option in settings to switch it on or off. on top of it i have some "unknown deice" shown up in Device manager .
Location - on Intel(R) HM76 Express Chipset LPC Controller - 1E59.
Hardware ID - ACPI\VEN_SNY&DEV_5001 ,ACPI\SNY5001,*SNY5001
Msg in device status -
The drivers for this device are not installed. (Code 28)
There are no compatible drivers for this device.
To find a driver for this device, click Update Driver."
I tried using update driver option , but of no use.
Looking for an urgent help as I am not able to connect bluetooth devices.
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It is possible that the driver is just not properly instead. While in the Device Manager, try to reinstall it by following the steps here:
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
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