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Enthusiast
Posts: 3
Registered: ‎11-27-2012
Message 1 of 3 (139 Views)

VPCSC41FM keyboard back light and power button light are not working anymore. Any remedy?

My back lights on the keyboard and my power button light(s) all stopped working at the same time.

 

I know my laptop is old...but, there has to be an easy fix to this issue.  I assume it happened when a Windows 10 update was automatically installed.  So, I tried to restore to an earlier date, and it didn't UN-DO it.  Any other ideas?

 

I think I remember the same thing happened when Windows 10 FIRST CAME OUT, and Sony Tech support helped me through it. Now, the phone number I used before just has a recording, saying they don't help guys like me anymore.

 

Please help!

Moderator
Posts: 4,029
Registered: ‎03-12-2015
Message 2 of 3 (118 Views)

Re: VPCSC41FM keyboard back light and power button light are not working anymore. Any remedy?

[ Edited ]

 

Hi, HDCruzr

 

Welcome to Sony Community! 

 

VPCSC41FM came with Microsoft Windows 7 Home Premium and this unit is not compatible with Windows 10. You will notice that we do not have Windows 10 drivers and software for this model: https://esupport.sony.com/US/p/model-home.pl?mdl=VPCSC41FM&template_id=1&region_id=1&tab=download#/d.... It may work or may not work at all. Windows 8 and 8.1 are not listed as well. 

 

You may still try my suggestions below and see if the issues will be resolved: 

 

  • Power cycle - Shut it down, unplug all connected devices especially the AC power adapter. Using a safety pin, hold the battery off button for 5 seconds located on the bottom of the unit. Connect the AC power adapter and turn it on again. 
  • Reset BIOS

 

Regards, 

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 

Enthusiast
Posts: 3
Registered: ‎11-27-2012
Message 3 of 3 (12 Views)

Re: VPCSC41FM keyboard back light and power button light are not working anymore. Any remedy?

Bummer, but this solution did NOT work.  

Everytime I try to reset the BIOS to original default, and save changes...it restarts, but the smae bios comes up (R2087H4).  

If that IS the default BIOS, then what else can be the reason why my keyboard back light, and power button light stopped working?


Frustrated in Kansas City!

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