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VAIO - Windows 10

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Rookie
Posts: 1
Registered: ‎10-12-2017
Message 1 of 3 (868 Views)

Windows 10

 I upgraded my ESET Application and the system automatically upgraded to Windows 2010.  I now am unable to access any browsers, or a browser will open, but I can't access any websites.  None of the other applications work, e.g., WORD EXCEL, and I keep getting the message - VAIO Messenger has stopped working. 

 

Had no problem with my system until the upgrades today.  

 

I am not programmer, just simply a user.  Any assistance would be helpful.  

Rookie
Posts: 3
Registered: ‎10-12-2017
Message 2 of 3 (642 Views)

Re: Windows 10

I sympathise as I too had similar issues (hence my post).  In the end only resolution seemed to be to rebuild it and ditch Sony drivers.

Moderator
Posts: 4,642
Registered: ‎03-12-2015
Message 3 of 3 (483 Views)

Re: Windows 10

 

Hi, Alenka

 

Welcome to Sony Community! 

 

Are you referring to the ESET antivirus? Might you also be referring to Windows 10? May we have the exact model name of your Sony VAIO computer? 

 

Regards,

 

Vincent 

 

 

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