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Rookie
Posts: 1
Registered: ‎01-08-2018
Message 1 of 2 (121 Views)

VOICE RECORDER IC-PX312 DOES NOT TURN ON

I spent some time without using my ICD-PX312 recorder and now it does not turn on. What to do?

Moderator
Posts: 1,598
Registered: ‎11-04-2016
Message 2 of 2 (28 Views)

Re: VOICE RECORDER IC-PX312 DOES NOT TURN ON

Hi Pedromesquitar,

 

Thank you for visiting the SONY Community!

 

We are sorry to hear what happened. We recommend following the steps below to troubleshoot the issue.

 

NOTE: This and other information is also available in the manual included with your product.

  1. Verify that the batteries are inserted completely and correctly in the unit.
  2. Verify that the battery compartment lid is closed completely.
  3. Verify that the unit is not locked with the HOLD button.
  4. If the unit still fails to turn on, install fresh batteries.

 

 

If the issue persists,  we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. 

 

 

Regards,

-Erin

 

 

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