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Posts: 1
Registered: ‎10-04-2017
Message 1 of 2 (855 Views)

Error code WS-37368-7

Hi all!


The error code I got is WS-37368-7


I have been given a message that my account is banned (when I tried to log in on PS4 today). I have read some posts about this error and its not promising. I have already contacted PS on twitter and email but I have not gotten a reply ( I got on twitter but it was the usual bs of look at our website and email your local Ps support). Also, you are supposed to get an email when you are banned which I did not receive. Why is this? Also, I wanted to be refunded for COD WWII but as I am under 18 they just gave me a phone number. I heard it may be related to refunding. Pls help me. 

Posts: 1,623
Registered: ‎11-04-2016
Message 2 of 2 (765 Views)

Re: Error code WS-37368-7

Hi PlebSlayer2015,


Thank you for considering the SONY Community!


We are sorry to hear what happened with your account. To best assist you, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at





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