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Posts: 2
Registered: ‎09-18-2016
Message 1 of 3 (1,882 Views)
Accepted Solution

Walkman NW-A26HN can't play WMA lossless?

Hi, I recently bought a Walkman NW-A26HN.  Is there a reason why it can't play WMA lossless music files?  The device says "Cannot play; file format is not supported".  My old Walkman NWZ E464 has no problem playing the same files, so I don't know why the format is not supported on the new walkman?  Is there a fix?  Thanks.

Posts: 495
Registered: ‎09-07-2016
Message 2 of 3 (1,864 Views)

Re: Walkman NW-A26HN can't play WMA lossless?

Hi Tenecer,


Welcome to the Sony Community!


Copyright protected WMA files cannot be played back on this Walkman, however, there might be a workaround for it.


For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region Due to proximity, they are in a better position to respond to your questions or concerns.


Best regards,



If my post answers your question, please mark it as "Accept as Solution".

Posts: 2
Registered: ‎09-18-2016
Message 3 of 3 (1,819 Views)

Re: Walkman NW-A26HN can't play WMA lossless?

OK, thanks!


I kind of figured the WMA lossless files couldn't be played on this Walkman so I've been converting the WMA lossless files to a different format (FLAC) using an audio converter.  It's time consuming and I end up with the same song in 2 different formats, but it works. 

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