Skip to the end of navigation

Welcome to the Community!

Walkman Players

Showing results for 
Search instead for 
Do you mean 
Posts: 1
Registered: ‎09-07-2017
Message 1 of 2 (852 Views)

music within folders on a NW-E394

I previously just thew the music in root directory, but I have created folders using windows explorer and moved music files into it.. My NW-E394 does not find either music in files or folders themselves.


Many thanks in advance for my stupidity




Posts: 4,146
Registered: ‎10-20-2014
Message 2 of 2 (788 Views)

Re: music within folders on a NW-E394

Hi Chaosinmyhead,


Welcome and thank you for considering SONY Community!


Please formatting the Walkman.

See steps below.




-Be sure not to initialize (format) the memory of your Walkman using a computer. If you have formatted it with a computer, format it again using the Walkman.


-Formatting the memory erases all content data (songs, etc., including the sample data installed at the factory, and the supplied software installer). Be sure to check the data stored in the memory and export any important data to your computer before formatting.



For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at








If my post answers your question, please mark it as "Accept as Solution"

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook