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Posts: 1
Registered: ‎09-10-2017
Message 1 of 2 (1,508 Views)

E:62:10 of SONY Cybershot DSC-W830

[ Edited ]

Hello to all,

Please help me to fix this kind of problem, once i capture the image is not clear and also did not recording, but the lens is is properly working, i don't know what is the best sulotion of this.

Thank you very much!


Posts: 495
Registered: ‎09-07-2016
Message 2 of 2 (1,428 Views)

Re: E:62:10 of SONY Cybershot DSC-W830

Hi Jeno,


 Welcome to the Sony Community!


There are a lot of factors to consider with unclear/unfocused shots and recording. We suggest following the same steps in the link provided below to address these issues.


Unable to focus:


For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region Due to proximity, they are in a better position to respond to your questions or concerns.


Best regards,



If my post answers your question, please mark it as "Accept as Solution".

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