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Enthusiast
Posts: 1
Registered: ‎09-10-2017
Message 1 of 2 (178 Views)

E:62:10 of SONY Cybershot DSC-W830

[ Edited ]

Hello to all,

Please help me to fix this kind of problem, once i capture the image is not clear and also did not recording, but the lens is is properly working, i don't know what is the best sulotion of this.

Thank you very much!


Jeno

Moderator
Posts: 482
Registered: ‎09-07-2016
Message 2 of 2 (98 Views)

Re: E:62:10 of SONY Cybershot DSC-W830

Hi Jeno,

 

 Welcome to the Sony Community!

 

There are a lot of factors to consider with unclear/unfocused shots and recording. We suggest following the same steps in the link provided below to address these issues.

 

Unable to focus:

https://us.en.kb.sony.com/app/answers/detail/a_id/33982/p/40096%2C40097%2C40353%2C91630/c/65%2C66/kw...

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Best regards,

-Mark

 

If my post answers your question, please mark it as "Accept as Solution".

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