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Rookie
Posts: 1
Registered: ‎08-03-2017
Message 1 of 2 (668 Views)

Recently My NWZ-S615F will only load small files.

Recently my Walkman will only load small files. Previously I used to be able to drag and drop whole audio books,quickly and effortlessly, but now it freezes if I try to drag and drop any file bigger than about 20 MB. I have to slowly load chapter by chapter, and sometimes the bigger chapters take several attempts to load. I have tried the reset button, but that didn't fix the problem. There is always plenty of room on it before I try to load the books. Any suggestions? Other than that, it is working well.

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Moderator
Posts: 4,525
Registered: ‎03-12-2015
Message 2 of 2 (580 Views)

Re: Recently My NWZ-S615F will only load small files.

 

Hi, Elbajc

 

Thank you for considering Sony Community! 

 

You may try using a different USB cable to connect to your computer or using a different computer to isolate the issue. For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,

 

Vincent 

 

 

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