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Rookie
Posts: 1
Registered: ‎09-20-2016
Message 1 of 2 (1,958 Views)

Sony Xperia Z3 water damage, buzzing 3 times

My Z3 was working fine until it got water damage recently (sea water)

I left it in rice for a few days, removed the back following a youtube tutorial and let it dry out. The only reaction i get from the phone now is when i charge it. It shows the charging light for a few seconds, in which time is buzzes 3 times, then the light goes off, and comes back on a few seconds later with the same buzzing 3 times. It also buzzes 3 times when i try to turn the phone on, but no sony logo or any other sign of life. I also tried the Xpria Companion software but it isn't detecting a phone is connected to the computer despite the same charging light and buzzing....

Anyone have any answers?

Moderator
Posts: 494
Registered: ‎09-07-2016
Message 2 of 2 (1,942 Views)

Re: Sony Xperia Z3 water damage, buzzing 3 times

Hi Katieelise,

 

Welcome to the Sony Community!

 

This looks like something our Sony Mobile team can help you with. You can reach them at http://www.sonymobile.com/global-en/support/contact-us/contact-info/. Due to proximity, the mobile support team in your region are in a better position to provide support.

 

Best regards,

-Mark

 

If my post answers your question, please mark it as "Accept as Solution".

 

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