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Posts: 1
Registered: ‎08-30-2017
Message 1 of 2 (1,457 Views)

z5 premium will not connect with mdr xb650bt headphones

hi there, i recently bought a pair of sony mdr xb650bt headphones to use with my z5 premium. after initial connection i used the headphones very briefly when the connection dropped out now the phone cannot see the headphones via bluetooth. will not connect using nfc either

Posts: 4,146
Registered: ‎10-20-2014
Message 2 of 2 (1,394 Views)

Re: z5 premium will not connect with mdr xb650bt headphones

Hi Antonyjbradley,


Welcome and thank you for considering SONY Community! 


Greetings and thank you for your message. On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at



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