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Windows 8

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Groovin'
ariel
Posts: 8
Registered: ‎03-27-2013
Accepted Solution

Bluetooth Mouse (VGP-BMS11) connectivity problem

On W8 64 Ultrabook SVD1122APXB, my bluetooth mouse (VGP-BMS11) sporadically loses connectivity when the PC wakes up from prolonged (say overnight) rest. It doesn't always happen but it's really frustrating when it does. Even the bluetooth settings don't allow me to toggle the switch. I would sometimes remove the batteries of the mouse to try to re-establish connection but to no avail. The only solutions seems to be restarting the PC, which I never want to do especially when I have work files running. 

 

Help!

 

 

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Top 40 Artist
Miguael
Posts: 1,225
Registered: ‎11-14-2012

Re: Bluetooth Mouse (VGP-BMS11) connectivity problem

Hi ariel.

 

Try installing the Sony Wireless State Device Driver to troubleshoot the issue. You can download the driver from here: http://esupport.sony.com/US/p/swu-download.pl?mdl=SVD1122APXB&upd_id=7822&os_group_id=24

 

Next, download and install the Bluetooth Driver and its update from the below provided links:

Bluetooth Driver: http://esupport.sony.com/US/p/swu-download.pl?mdl=SVD1122APXB&upd_id=8380&os_group_id=24

Bluetooth Driver Update: http://esupport.sony.com/US/p/swu-download.pl?mdl=SVD1122APXB&upd_id=8553&os_group_id=24

 

Note: If my post answers your question, please mark it as an "Accepted Solution."

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