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Windows 8

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Top 40 Artist
nielran
Posts: 46
Registered: ‎11-27-2012

Re: Intel(R) HM77 Express Chipset LPC Controller - 1E57 have a problem

Here's the hardware ids for the unknown device on my computer (Model # SVZ131190X). I tried downloading the Sony Firmware Extension Parser Device Driver associated with Windows 7 for my computer, but I get the message that this driver is not for my computer, I guess because I have Windows 8 installed.

 

 

ACPI\VEN_SNY&DEV_A008
ACPI\SNYA008
*SNYA008

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Emerging Star
VPCL212F
Posts: 13
Registered: ‎12-08-2012

Re: Intel(R) HM77 Express Chipset LPC Controller - 1E57 have a problem

Finally you got it worked perfect thank you.

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Moderator
PeterT
Posts: 867
Registered: ‎11-12-2012

Re: Intel(R) HM77 Express Chipset LPC Controller - 1E57 have a problem

nielran ,

Per our discussion your issue has been resolve. the SNYA008 HW ID was the Sony Wireless State driver which we installed from the eSupport website.

Also I wanted to share with other members is if the VAIO Update 6.* does not install correctly then you need to install the Sony Location Utility which can be located in the Windows 7 driver folder on eSupport.

Happy Holidays everyone!


Sony Community Manager
Sr. Software Engineer
Peter Tat
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Groovin'
gigijord
Posts: 4
Registered: ‎01-08-2013

Re: Intel(R) HM77 Express Chipset LPC Controller - 1E57 have a problem

[ Edited ]

Hello,

 

I thought I would post here instead of stariting another thread as my problem is exactly the same.

 

My Hardware IDs value:

 

ACPI\VEN_SNY&DEV_5001
ACPI\SNY5001
*SNY5001

 

I am experiencing the same problem with an upgrade to Windows 8.  I have downloaded the Sony Wireless State driver from eSupport and have installed it a couple of times - which reports it installed correctly.  I am still getting the unknown device.

 

My model is svs15116gg

 

Please help.

 Thanking you,

Stel 

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Moderator
PeterT
Posts: 867
Registered: ‎11-12-2012

Re: Intel(R) HM77 Express Chipset LPC Controller - 1E57 have a problem

gigijord,

SNY5001 is the Sony Firmware Extension Parser. Try downloading and installing it here:

http://esupport.sony.com/US/p/swu-download.pl?mdl=VPCL212FX&upd_id=6362&os_group_id=6


Sony Community Manager
Sr. Software Engineer
Peter Tat
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Groovin'
gigijord
Posts: 4
Registered: ‎01-08-2013

Re: Intel(R) HM77 Express Chipset LPC Controller - 1E57 have a problem

Hi

 

I am getting "This update is not intended for use with your computer model" - click ok and it exits without installing.

 

 

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Moderator
PeterT
Posts: 867
Registered: ‎11-12-2012

Re: Intel(R) HM77 Express Chipset LPC Controller - 1E57 have a problem

What region did your PC from? (Example: United State, Europe, China, etc?)


Sony Community Manager
Sr. Software Engineer
Peter Tat
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Groovin'
gigijord
Posts: 4
Registered: ‎01-08-2013

Re: Intel(R) HM77 Express Chipset LPC Controller - 1E57 have a problem

[ Edited ]

Hi,

 

It was bought in Australia

 

Cheers

 

(I decided to start my windows upgrade once again - using the upgrade tool.  I have come across a different problem so have posted in the Win 8 FAQ).

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Groovin'
Vent
Posts: 4
Registered: ‎01-27-2013

Re: Intel(R) HM77 Express Chipset LPC Controller - 1E57 have a problem

Hello people, I have the same problem with my VAIO SVS1512DCXB.

 

This computer have Windows 8 and i change it to Windows 7 ultimate SP1 x64 following this guide: http://esupport.sony.com/US/p/support-info.pl?info_id=1313

 

I install every Windows 7 Driver for my pc in the web, everything is working fine, but i still have that missing driver.

The Support dont help me with this problem.

 

I try to install the " Sony® Firmware Extension Parser Device Driver " and " Sony® Wireless State Device (Windows 8 Driver) " but the problem still there.

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Groovin'
Vent
Posts: 4
Registered: ‎01-27-2013

Re: Intel(R) HM77 Express Chipset LPC Controller - 1E57 have a problem

problem Solved.

Only Need to update windows.

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