I have a HDR-PJ200 camera. I have dowloaded playmemories home on my desktop and tablet. On my desktop (windows 7) it will recognize the files and inport. However, on the windows 8 tablet it will not recognize the files either when camera is connected via USB or when SD card is inserted. It seems to be working fine for other tasks. Suggestions? thank you gail
I have a hdr-pj200. I am using playmemories on two different computers - desktop which runs windows 7 and tablet which runs windows 8.1. Everything works fine when using windows 7. On the tablet the program works but unable to identify files on the camera or SD. Attach to the desktop and they files are shown. suggestions? gail
Please try to change the USB connect setting on the camcorder. Go to [MENU] - [Setup] - [Connection] - [USB Connect Setting] and choose between [MTP] or [Mass Storage] If this does not resolve the issue, also try changing the LUN setting by going to [MENU] - [Setup] - [Connection] - [USB LUN Setting] and select [Single].
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