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Windows 8

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Groovin'
c3pome
Posts: 1
Registered: ‎12-20-2012
Accepted Solution

Sony Vaio Windows 8 Upgrade - device problem

I bought computer for myself and then two days later I bought two identical (different in colour only) Sony Vaio VPCCA4S1E computers from my children.

My computer came with Windows 8 installed and I thought this was a great jump from XP which I had been using for years. My kids computers came with windows 7 installed, so I thought it would be a good idea for all of them to have the same operating system so I upgraded both kids' computers to Windows 8.

Now this was the first time I made the first mistake.

I did not make any recovery disks or backup discs, I simply did the upgrade simultaneously on the two computers.

This means I do not have the original windows seven installation disk. :smileysad:

What I have is the Windows 8 disks. I have now found out that some basic things were missing including Vaio Care, etc.

For example to my greatest surprise the camera doesn't work on one of the computers although the installation process was the same for both of them.

The one with the camera problem says I should connect a camera.

In device manager I see an unknown device and I just cannot find the driver to it.

I want to fix this error or just revert to Windows 7.

My question is if there is any way I can revert to it without the original Windows 7 installation disks.

 

I made several attempts to update (and install) some of the windows 8 drivers made available on the http://www.sony.hu/support/hu/product/VPCCA1S1E_G/updates  website. These were the following.

VAIO Update 6.0(for Windows8 Upgrade) 6.0 - 6.0.1.10150 

VAIO Power Management_Updater 6.0 - 6.0.1.07270      

VAIO Hardware Diagnostics Win8_Updater 4.6.1 - 4.6.1.08030     

VAIO Control Center_Updater 6.0 - 6.0.1.08290      

VAIO Care 8.0 Updater - 8.0.0.08150      

W8Upg_Vaio_Gate_Update 2.4 - 2.4.3.xxxx      

W8Upg_Skype[W]_Update 5.10 - 5.10.0.116_ALL      

VAIO Data Restore Tool Win8_Updater 1.10.1 - 1.10.1.08030    

CyberLink PowerDVD for Win8Upg BD3D9.0 - v5601      

 

The error message I receive in the device manager about the events is at the end of this message.

On both computers I receive an error message about a basic system device. Can it be the camera driver? I suppose not because the camera is working on one of the computers. Can it be one of the drivers I tried to upgrade from the website above but which is not compatible with Windows 8?

What should I do? Should I try to find the drivers and let my kids use windows 8 or should I borrow a copy of Windows 7 and install it using the product code on the bottom of my computer?

Please help!

I would like to give them the computers for Christmas so I am worried that time might be too short. :smileysad:

Thank you.

 

System

  - Provider

   [ Name]  Microsoft-Windows-Kernel-PnP

   [ Guid]  {9C205A39-1250-487D-ABD7-E831C6290539}

   EventID 400

   Version 0

   Level 4

   Task 0

   Opcode 0

   Keywords 0x2000000000000000

  - TimeCreated

   [ SystemTime]  2012-12-19T21:33:32.513108000Z

   EventRecordID 102

   Correlation

  - Execution

   [ ProcessID]  4

   [ ThreadID]  96

   Channel Microsoft-Windows-Kernel-PnP/Configuration

   Computer windows-uj49s6b

  - Security

   [ UserID]  S-1-5-18

- EventData

  DeviceInstanceID PCI\VEN_1180&DEV_E232&SUBSYS_9081104D&REV_04\4&ed6ba7&0&01E1

  DriverName null

  ClassGUID {00000000-0000-0000-0000-000000000000}

  DriverDate

  DriverVersion

  DriverProvider

  DriverInbox false

  DriverSection

  DriverRank 0x0

  MatchingDeviceID

  OutrankedDrivers

  DeviceUpdated false

  Status 0x0

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Top 40 Artist
Miguael
Posts: 1,225
Registered: ‎11-14-2012

Re: Sony Vaio Windows 8 Upgrade - device problem

Hello Jozsef,

Welcome to the Sony Community.

 

This community is for the US and Asia Pacific. I suggest you to post your question in the Sony Community for the UK here: http://www.sony.co.uk/discussions/community/en/support

 

However, you can also get the support for your computer here: http://www.sony-europe.com/support/en/product/VPCCA4S1E_L

 

Regards,

Miguael

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