Is anyone else having issues with the mouse cursor? My mouse cursor has periods of time were it will completely freeze up and will not work even the touchpad shortcuts and right and left click stop working. Sometimes it will correct itself after a few seconds but sometimes it takes rebooting to correct. Is there anyway to completely fix this issue?
Next, perform a complete system recovery to restore your computer to the factory settings. Restart the computer, keep tapping the F10 key continuously, press enter key at the edit boot option, select start recovery wizard and click on skip VAIO Care rescue (If you do not wish to back up data) to start the system recovery process.
Note: It is required to take backup of all the data before performing the system recovery as it erases everything from the computer.