Hello, Welcome to the User Discussion Forums, We have tested with several tablets and have downloaded music and applications from the store and they are currently operating properly. Please attempt a soft reset to your tablet http://www.kb.sony.com/selfservice/micr ... d=C1023464
We also suggest checking your version of the Google Play store, Tap the menu icon in the top right corner (it appears as 3 dots) Select settings and scroll down to build version You should have version 3.5.19 installed If version 3.5.19 is not installed please check your updates, within Google play by pressing the icon with the down arrow in the upper right corner
I am having the same problem. I am running android 4.0.3 and the google play version 3.5.19. When ever I try and download an app I get error google play has stopped working. and every time I try and open it I get same error. if i clear catch I can open google play again but get the same result as soon as i try and download anything. I have tried to do a soft reset with no help and am hoping to avoid a factory reset. I also get the error "process android.process.media has stopped" shortly after every time I start up my table but dont know if that is an unrelated issue.
how are your speeds? if you have a good transfer rate, Try from a different network/internet connection. Please note some free WiFi Hotspots may restrict other than web browsing A hotspot is not the best location for testing.
2) Try “clear data” and “clear cache” in Settings-> Apps -> Google Play store you will likely have to log back into your Google account.
3) if that does not work… try uninstalling the updates in Settings -> Apps -> Google Play to roll Google Play back to Google Market and then reinstall the updates.
Clearing catch was no help because I would have the problem again every time I tried to do a download but uninstalling all google play updates and then re installing them fixed the problem. If any one else has the problem I recommend that fix!