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More Support Options

Check out our support website
Support by e-mail
(Links to the right for these two options)
Link to our support website
Get the latest updates, drivers, solutions, product manuals and more...
Click here for solutions
Link to contact us through e-mail
E-mail us your questions and we'll reply within 48hrs.
Click here to e-mail support

VAIO Phone Support Options
Pay for Support | 1.866.343.7669

VAIO Phone Support Plan ($199.99)
Entitles you to 1 year of phone support.
How-to Support ($49.99)
If you would like Sony to teach or show you how to use VAIO features and functionality.
Diagnostic and Repair ($99.99)
Software/Driver Installation or reinstallation of pre-installed software.
  • Optimization (PC Tune-up): Installation of critical updates (Sony & Microsoft only). Update of security software, remove temporary files, optimize startup, remove unwanted files or applications, etc.
  • Connect & Secure (Networking): Setup and securing a home network, etc.
  • Software Repair: Software fixes such as BSOD errors, system recoveries, etc.
Virus Removal (Malware and/or Spyware) ($129.99)
Removal of Viruses, Malware and/or Spyware. Updating or enabling current A/V or Anti-spyware program. Installing trial version of A/V or Anti-spyware at your request.