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Apprentice
Posts: 17
Registered: ‎01-23-2018
Message 1 of 11 (1,385 Views)
Accepted Solution

55x930e Dolby Vision Update

I keep reading where all these people even those very close to me got the DoVi update on the EXACT same TV as mine here in the US. Yet, for some reason I don’t have the update nor can I update because when I try to go manually update it, it says “your tv software is up to date”. Why have I not received this update when everyone else has around me?
Apprentice
Posts: 17
Registered: ‎01-23-2018
Message 2 of 11 (1,249 Views)

Re: 55x930e Dolby Vision Update

Anybody?
Apprentice
Posts: 17
Registered: ‎01-23-2018
Message 3 of 11 (1,129 Views)

Re: 55x930e Dolby Vision Update

Help please!?!?
Expert
Posts: 333
Registered: ‎08-08-2013
Message 4 of 11 (1,067 Views)

Re: 55x930e Dolby Vision Update

Go to sony.com > support > drivers > your model > download (to usb) > install on TV

 

update.PNG

Expert
Posts: 133
Registered: ‎01-26-2018
Message 5 of 11 (1,026 Views)

Re: 55x930e Dolby Vision Update

Do note that the current firmware is causing many issues with either crashing or loud beeps with dvr. Maybe Sony finally took down the firmware. I wouldn’t recommend updating right now. 

Expert
Posts: 333
Registered: ‎08-08-2013
Message 6 of 11 (920 Views)

Re: 55x930e Dolby Vision Update

Any info on if you tried?

Apprentice
Posts: 17
Registered: ‎01-23-2018
Message 7 of 11 (805 Views)

Re: 55x930e Dolby Vision Update

I downloaded it and it seems to be working fine so far. Many thanks!
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Enthusiast
Posts: 6
Registered: ‎12-04-2017
Message 8 of 11 (694 Views)

Re: 55x930e Dolby Vision Update

I was told that they release the update in sections. Because my TV also said the same thing and Sony said they roll out the updates in batches I guess. Luckily for me I didn’t have the ability to update it on day 1 because I would have been ****** if I had all the problems that some people are reporting so I will wait to update mine until the issues are fixed.
Expert
Posts: 333
Registered: ‎08-08-2013
Message 9 of 11 (612 Views)

Re: 55x930e Dolby Vision Update

[ Edited ]

I have the 75Z9D and it downloaded from the internet first time.  It is SO odd how some sets connected and completed the update, and others got stuck 1/2 way through.

 

Glad you got the Jan update on your television.

 

The issue now is whether Sony is going to give us (the people who have sets upgradable to Dolby Vision) a full blown version of this feature.  It's running a "lite" version of DV now and you're probably aware of the limitations.

Enthusiast
Posts: 3
Registered: ‎02-20-2018
Message 10 of 11 (97 Views)

Re: 55x930e Dolby Vision Update

I have a Z9 and never got an updated firmware notice. It says I'm up to date when I check.Why have some sets gotten the update and others not? What is going on with Sony?

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