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Enthusiast
Posts: 9
Registered: ‎02-05-2018
Message 51 of 54 (475 Views)

Re: This last update is an absolute joke.

Hi MarkVideo. None taken. New remote does not work either.
Enthusiast
Posts: 9
Registered: ‎02-05-2018
Message 52 of 54 (472 Views)

Re: This last update is an absolute joke.

Hi ArloG. Yes, performed IR Test on both old and new remotes using an Android smart phone. Click all the buttons on both remotes (including up/down/left/right). Both remotes passed the IR test.
Specialist
Posts: 48
Registered: ‎07-05-2017
Message 53 of 54 (399 Views)

Re: This last update is an absolute joke.

Is tv setting for "keyboard" turned on? Like tv is expecting keyboard input. My d series has a keyboard function. Also check what Bluetooth devices are synced to tv. A keyboard or phone somewhere in house may have connected. I know after most tv updates, Android or firmware, crazy settings get turned on off that I never used and I have to hunt down the culprit.
Go through all settings and look for anything connected that shouldn't be and anything turned on that shouldn't be that would be an input or input device.
Moderator
Posts: 19
Registered: ‎01-26-2018
Message 54 of 54 (301 Views)

Re: This last update is an absolute joke.

Hi XBR49,

 

I sent you a private message, kindly check your community inbox.

 

 

Thanks,

Zac

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