Skip to the end of navigation

Welcome to the Community!

Blu-Ray - General

Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Rookie
Posts: 1
Registered: ‎10-07-2017
Message 1 of 2 (461 Views)

No power on Blu Ray/DVD

I have a Sony DVD/Blu-ray player that I bought about a year ago. We just played a movie on it last month. It now has no power now. It is plugged into a power strip with the TV and the satellite on it. We haven't had any major storms go through that would have blown it. Plus it would've blown the TV and the satellite also. What could the problem be?
Moderator
Posts: 1,537
Registered: ‎11-04-2016
Message 2 of 2 (410 Views)

Re: No power on Blu Ray/DVD

Hi Utexalum66,

 

Welcome and thank you for considering the SONY Community!

 

We are sorry to hear that the player is not turning on. We recommend following the steps below to isolate the issue.

 

  1. Make sure the power cord is securely connected to the player and plugged into a working electrical outlet.

    IMPORTANT: After plugging the player into an electrical outlet for the first time, wait 10 seconds before trying to turn on the power.

  2. Try turning on the power by pressing the POWER button on the front of the player.

    NOTE: If the player turns on by pressing the POWER button on the front, but not with the remote control, then the batteries in the remote control may need to be replaced. Also, make sure nothing is blocking the infrared (IR) sensor on the player.

  3. If the player is connected to the TV via HDMI cable, disconnect the HDMI from the player and press the power button again on the unit. Once the unit is on, turn off the Control for HDMI from the System Settings menu.

  4. If possible, try a different high-speed HDMI cable

  5. Try plugging the power cord into a different electrical outlet.

 

If the issue is still unresolved, service may be required.

 

 

Best regards,

-Erin

 

 

If my post answers your question, please click the button below "Accept as Solution".

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook