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Newbie
Posts: 1
Registered: ‎11-12-2012
Message 1 of 2 (979 Views)

Device Driver Prob dcr-trv340

I have a 2 fold prob. I plug the camcorder in USB, turn it on, the computer goes through the motions to install a device driver. While its doing so I see 3 Unidentified Devices in that box that its tryin to install drivers for, 2 show success, 1 shows no driver found. At the top it says Device driver software was not successfully installed. I went to the dcr-trv340 page and downloaded the USB driver there, after a reboot, I turned the camcorder on and it started installing drivers from web and failed (guessing the one I downloaded & installed didnt stick). Programs I am using will not recognize the camcorder as a harddrive for me to capture video. What can I do here?? I do have Windows 7 Home Premium x64.
Expert
Posts: 3,846
Registered: ‎11-12-2012
Message 2 of 2 (979 Views)

Re: Device Driver Prob dcr-trv340

Hello Jim,
This Camcorder does not have Windows7 drivers, nor does it require further drivers to transfer files.
http://esupport.sony.com/US/perl/swu-li ... electOS=45

* Drivers:
o The drivers needed to connect your Sony camcorder to a computer and transfer files are already included in the operating system.
* Not Supported:
o The USB streaming feature is not supported with the Windows 7 operating system.

If it is not allowing File transfer, try compatibility mode, or see if security software may be blocking the communication between computer and camera.

to check the camera settings page 155 of the operating instructions may help.
http://www.docs.sony.com/release/DCRTRV340.pdf

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