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Posts: 1
Registered: ‎03-20-2017
Message 1 of 2 (385 Views)

Handycam DCR-HC27E tape door issues

Can anyone please help me? My camcorder tape door will not close. It states it needs to be connected to the energy source. When doing so it then states it needs a tape. Unfortunately you can not put a tape In because that part is closed. I have tried several hard resets but nothing. Any ideas please?
Posts: 631
Registered: ‎10-21-2014
Message 2 of 2 (341 Views)

Re: Handycam DCR-HC27E tape door issues

Hi Emilyk,


For further assistance with your concern, we recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at




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