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Rookie
Posts: 1
Registered: ‎01-15-2018
Message 1 of 2 (755 Views)

Registration page won't accept my Sony phone model number

I have a Sony Z3+ that I want to register, but the registration page keeps blanking out the model number after I type it.  The model is E6553, but it doesn't have it in it's suggestion list.

 

I've seen several threads reporting this problem over the last year.  What seems to be the problem with this?  It's a very simple fix and at the least, do your model number checking on the server side rather than through javascript because it's not working.

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Moderator
Posts: 3,575
Registered: ‎01-16-2015
Message 2 of 2 (419 Views)

Re: Registration page won't accept my Sony phone model number

Hi Brucehvn,

 

Welcome to Sony Community!

 

For mobile phone registration, you can reach them at http://www.sonymobile.com/global-en/support/contact-us/contact-info/. I hope this helps! 

 
Regards,
Jen
 
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