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Enthusiast
Posts: 13
Registered: ‎08-10-2017
Message 21 of 23 (113 Views)

Re: Catalyst Browse 2017.2 crashes doesnt work

Hi Omar

 

Just tried the free trial of Catalyst Prepare and the same problem, logo appears and then all memory gets worked had to next to nothing and end up having to Force Quit as dialogue box says program not responding.  I have just checked and am I running El Capitan still maybe  I should upgrade.  It's teh only problem I'm having problems with everthing other program works fine and my computer had no problem when I downloaded rushes on a shoot yesterday using 2017.1.  Only since updating have I had problems.

Enthusiast
Posts: 13
Registered: ‎08-10-2017
Message 22 of 23 (113 Views)

Re: Catalyst Browse 2017.2 crashes doesnt work

Hi Omar

 

Just tried the free trial of Catalyst Prepare and the same problem, logo appears and then all memory gets worked had to next to nothing and end up having to Force Quit as dialogue box says program not responding.  I have just checked and am I running El Capitan still maybe  I should upgrade.  It's teh only problem I'm having problems with everthing other program works fine and my computer had no problem when I downloaded rushes on a shoot yesterday using 2017.1.  Only since updating have I had problems. FOrgot to say all my software is up to date according to my Macbook Pro

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Moderator
Posts: 149
Registered: ‎02-20-2015
Message 23 of 23 (105 Views)

Re: Catalyst Browse 2017.2 crashes doesnt work

Hi Dave,

Thanks for the update. You could try upgrading to OS X Sierra, or you could try creating a new user and launching Browse 2017.2 from that new user profile and see if that solves it.

An upgrade to Sierra should fix it, but like I said, just be cautious with it as it may affect other items on your machine.

Thank you,
Omar

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