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Rookie
Posts: 3
Registered: ‎08-25-2017
Message 1 of 6 (452 Views)

Corrupted full screen

Can't use my app I have a full screen problem :

http://prntscr.com/gcxncu

I can't go to settings And tried all shortcuts like "CTRL P".

Please I need to use it Smiley Sad

Moderator
Posts: 164
Registered: ‎02-20-2015
Message 2 of 6 (442 Views)

Re: Corrupted full screen

Hi ehsan687,

I am sorry, I do not understand the problem. Can you be more specific?

I don't see anything particularly wrong with the screenshot provided. Does the whole app interface not show up?

Can you post your computer specs?

Thank you,
Omar
Rookie
Posts: 3
Registered: ‎08-25-2017
Message 3 of 6 (439 Views)

Re: Corrupted full screen

[ Edited ]

Yup The whole App Interface Not Showing up I just see it as I provided also I can't window it
My Laptop Specs :
Nvidia 940 MX
Intel Core I7 the 7th Gen 2.70 GHz
8 GB RAM
64 Bit Windows 10

Moderator
Posts: 164
Registered: ‎02-20-2015
Message 4 of 6 (433 Views)

Re: Corrupted full screen

[ Edited ]

Hi ehsan687,

Thank you for the reply. That is very strange!

Which version of Edit are you using?  Also, has Edit ever worked on this machine, or has it always done this?

Can you try the following:

1. Enter the keyboard combination Alt+Space Bar to open the system menu.

2. Type the letter “s”

3. A double-headed pointer will appear. To make the window smaller, press the right arrow key to select the right edge of the window and then repeatedly press the left arrow to reduce the size.

4. Press “Enter”.

Let me know if this helps,
Omar

Rookie
Posts: 3
Registered: ‎08-25-2017
Message 5 of 6 (429 Views)

Re: Corrupted full screen

Cant do it .?Smiley Sad
I Just Downloaded It (Latest Version)
Moderator
Posts: 164
Registered: ‎02-20-2015
Message 6 of 6 (425 Views)

Re: Corrupted full screen

Can you try downloading the previous version (2017.1) and let me know if that one works for you?

http://www.sonycreativesoftware.com/download/catalystproductionsuite

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