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Enthusiast
Posts: 6
Registered: ‎11-07-2017
Message 1 of 2 (781 Views)

My laptop is overheating

It's a VGN-Cr5 and its overheating in normal tasks
Moderator
Posts: 3,571
Registered: ‎01-16-2015
Message 2 of 2 (487 Views)

Re: My laptop is overheating

Hi MackLas,

 

Welcome to Sony Community!

 

Sorry for not replying sooner. If the unit is overheating in normal tasks then you may need to check the ventilation of the unit. Make sure that it's free from dirt. Please refer to this link for further assistance. https://us.en.kb.sony.com/app/answers/detail/a_id/38924/p/48903,49902,71535,71563/c/65,66/kw/overhea...

 

We highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/ to assist you with this issue. 

 

Regards,

Jen    

 

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