In order to get the best support you can from fellow users of the forum it's important to always quote the model number when you have a question.
The method for locating your model number depends on when the product was released. On very old models (released before Summer 2000) the computer information and compliance label (located on the bottom of the notebook case or the back of the desktop case) indicates the actual model / product name. For all more recent Vaios (models released Fall 2000 and later) the model name can be found on a small label located in one of the following places:
* On the bezel (frame) of the LCD display. * On the LCD hinge. * At the top left or top right of the keyboard.
* On the front of the computer * On the bezel (frame) of the LCD display for all-in-ones.
We're just posting this as a reminder as we've been getting a lot of posts with no model number quoted recently. Also, many users have been quoting the chassis part number instead of the model number - if your notebook computer is a more recent model year than 2005 the model number will not begin with PCG - it will begin with VGN or VPC.