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Enthusiast
Posts: 3
Registered: ‎01-27-2018
Message 1 of 6 (543 Views)

My sony vaio laptop does not recognize the cd/dvd drive

My sony vaio laptop does not recognize the cd/dvd drive. Re-installing the device from devmgmt.msc didn't work. And can't find an appropriate driver for it. Devices: SVE17133CTB, PIONEER BD_RW BDR-TD05. And I use Windows 10.

Expert
Posts: 92
Registered: ‎09-26-2014
Message 2 of 6 (509 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive

Some info found from microsoft's website:

 

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or...

 

Hope it helps, 

 

p.s. I don't work for Sony here, just another guy who also have computer problem and come to this forum, it's the idea we all come together and help out each other,....

Expert
Posts: 92
Registered: ‎09-26-2014
Message 3 of 6 (195 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive

How did go? Does the microsoft info helps? 

 

If so, please click "thumb-up"/ kudo, so that I know,...

 

Hope it helps !

Enthusiast
Posts: 3
Registered: ‎01-27-2018
Message 4 of 6 (184 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive

No, not really. My hard drive is also about to die. In a few months, I'll change it and use 2 different Windows at the same time. I'd see if it's about drivers than...

Expert
Posts: 92
Registered: ‎09-26-2014
Message 5 of 6 (151 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive

[ Edited ]

Sorry to hear that...

 

By any chance did you update this from sony:

 

https://esupport.sony.com/US/p/swu-download.pl?mdl=SVE151290X&upd_id=8785&os_group_id=24

 

I also see this, not sure if this could help: 

 

http://burners.*****.com/pioneer/*****-bdr-td05-driver.htm

 

What happened to yr hard drive? Did you run the Sony care/ hardware diagnostic that indicated yr hard drive(s) is/are dying ??

 

hope it helps,...

 

 

Moderator
Posts: 3,571
Registered: ‎01-16-2015
Message 6 of 6 (17 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive

[ Edited ]

 Hi Ibrahimt,

 

Welcome to Sony Community!

 

We're saddened to hear that the suggested resolution provided by lafite1968 didn't fix the issue. Let's another step to fix it, kindly refer to the link below for more details. Please take note that the model SVE17133CTB is a non-US model thus we have limited information about the unit. 

 

https://us.en.kb.sony.com/app/answers/detail/a_id/39596/p/48903,49902,71182,71185/c/65,66/kw/cd%20dv...

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

 
Regards,
Jen
 
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